ReadDecide
Know why your rating moved, and what to fix first
ResponiQ reads every Google review and tells you what customers keep raising, which changes are real and which are just noise, and the few things worth acting on this week. It drafts your replies too. Built for restaurants, clinics, and local service businesses.
ResponiQ
This Week
La Cucina Amsterdam · week of 13 July
4.6★
Avg rating
up 0.3
31
New reviews
this week
94%
Response rate
up 6%
8.4
Health score
up 0.4
Weekly summary
Your rating dipped because evening service slowed down. Mentions of waiting for food rose sharply after 6pm, while food quality itself held steady.
Add cover on the 6pm to 8pm shift
Wait TimeStart evening prep an hour earlier
Wait TimeWhat you changed
Added an evening shift
Wait Time score improved from 3.1 to 4.2 across 34 mentions.
What moved
“Thank you Sophie, so glad the pasta hit the mark. See you soon.”
ApproveRead and reply access only, no posting or ads
Your data is never used to train AI models
No data shared with third parties
14-day free trial · no card required
Unanswered reviews signal to Google that your business isn't paying attention. And customers notice.
Most owners find out too late, buried under reviews they never had time to answer. ResponiQ changes that.
Analytics · Performance
La Cucina Amsterdam · Last 90 days
4.7★
↑ 0.2 vs last period
Avg rating
284
↑ 31 this month
Total reviews
91%
↑ 6% vs last period
Response rate
8.6
↑ 0.4 this month
Health score
Rating trend
vs Competitors
Aspect scores
Review Intelligence
Know why your rating moved, and what to fix first.
Every review is read and scored, then rolled up into the handful of things worth your attention. You get the reason behind the number, not another chart to interpret.
Written for your industry
Reviews are scored on the dimensions that matter to your category: food quality and wait time for restaurants, treatment quality and privacy for clinics.
It tells you when not to worry
Three complaints in a quiet week is not a trend. Anything too thin to be real is labelled as such instead of being dressed up as a percentage.
Ends with a short list, not a dashboard
Every period closes with a handful of specific actions, ranked, each tied to the thing it should improve.
Everything the analytics answer
Five questions, answered every period, for every location.
What changed?
- Rating trend by week or month
- Review volume and velocity
- Response rate and average reply time
- Overall health score
Why did it change?
- Scores across your industry's key dimensions
- Operational topics customers keep raising
- Trends separated from statistical noise
- Period-over-period comparison
What should we do?
- Ranked actions each period
- Written summary of what happened
- Alerts for health, safety and legal mentions
- Sudden-drop warnings
Did it work?
Only here- Mark an action as underway
- Your starting point is recorded
- Measured against later reviews
- Reported plainly, wins and misses
How do we compare?
- Local competitor ratings, updated nightly
- Where you lead and where you trail
- Ranking across your locations
- Best and worst performers by theme
Competitor benchmarking and cross-location ranking are on Pro. Everything else is on every plan.
AI Response Drafting
A perfect reply, ready before you've finished your coffee.
ResponiQ watches your Google reviews around the clock, then drafts a response that sounds exactly like you. No templates, no copy-paste.
Brand voice training
Set your tone, the phrases to use and avoid, and how to handle negative reviews. You do it once, and every draft reflects it.
Human-in-the-loop approval
Every draft waits for you. Edit inline or publish as-is. You stay in control without doing the heavy lifting.
Overdue indicators
Reviews that sit too long turn amber, then red, so none of them slip past you.
Review Queue
3 pending responses
Lena B.
Hotel Keizersgracht · 2h ago
“Stunning canal views, spotless room, and the staff went above and beyond to make our anniversary unforgettable.”
AI draft response
“Thank you, Lena! It was a pleasure to be part of your anniversary. Our team will be thrilled to hear this, and we hope to welcome you back to the Keizersgracht soon.”
James M.
La Cucina Amsterdam · 5h ago
“Excellent risotto and attentive service. Slightly long wait for a table but worth it.”
AI draft response
“Thanks for the kind words, James! We're glad you enjoyed the risotto. We're always working on our table availability, so we hope to see you again soon.”
Rachel T.
Riva Spa & Wellness · 1d ago
“The massage was rushed and the room was cold. Expected much more for the price.”
AI Intelligence Layer
When something urgent happens, you'll know immediately.
ResponiQ watches every review for escalation signals, summarises your week, and scores the health of each location, so you always know what needs attention.
Escalation Flagging
AI reads every review for health & safety concerns, legal signals, and highly distressed customers, then alerts you before things escalate.
Needs urgent attention · 1
Marcus V. · Green Garden PT
health_safety"The equipment was clearly not cleaned between patients…"
Weekly AI Digest
Every Monday, a narrative summary of your week: what guests loved, what to fix, and three prioritised recommendations.
Week of 10 March · La Cucina Amsterdam
A strong week overall. Food quality remains your standout strength, while peak-hour wait times keep drawing complaints and are the clearest thing to fix next.
Address peak-hour wait times, mentioned in 4 reviews this week
Highlight your seasonal menu in marketing, reviews are very positive
Consider a reservation confirmation SMS to reduce no-shows
Multi-Location Health
A 0–10 score per location combining rating, response rate, and recent trend. See your whole portfolio at a glance.
La Cucina Amsterdam
Restaurant
Green Garden PT
Physical Therapy
City Chiropractic
Chiropractor
How it works
Set up once. Answers every week.
ResponiQ handles the full review lifecycle, from monitoring to publishing, so you can focus on running your business.
Connect your Google location
One OAuth flow, under two minutes. We then pull up to a year of your review history, so your first dashboard has real trends in it rather than an empty chart waiting for data.
We read every review and tell you what changed
Each review is scored on the dimensions that matter to your industry. You get a short written summary of what moved and why, with anything too thin to be real labelled as such instead of dressed up as a trend.
Act on the short list, then see if it worked
Each period ends with a handful of ranked actions. Mark one as underway and we record where you started, then measure the same score afterwards and tell you plainly whether it moved. Replies are drafted in your voice throughout.
Early access
Become a founding customer
ResponiQ is opening to its first customers. We're onboarding a small group of restaurants, clinics, and local service businesses before our full launch. Founding customers get lifetime early-adopter pricing and direct input on the product.
Join the beta →Pricing
Pricing that scales with your locations.
14-day free trial. No credit card required. Cancel anytime.
Save $240 / year on Pro vs monthly
How many locations?
1 location
Starter
Save $120 vs monthly
Single-location businesses
Try Starter →- 1 location included
- Monthly AI summary & recommendations
- Rating trends & aspect scores
- Email & spike alerts
- AI-drafted responses
- Brand voice setup
- 14-day free trial
Pro
Billed $948 / year
Up to 3 locations included
Start free trial- 3 locations included · +$19/extra
- Weekly AI summary & recommendations
- Cross-location ranking dashboard
- Competitor benchmarking
- Full aspect & topic analytics
- Auto-approve replies
- NPS campaigns & QR codes
- Slack integration
Enterprise
Multi-location chains & agencies
Talk to us →- Unlimited locations
- Everything in Pro
- CSV / PDF analytics export
- API & outbound webhooks
- Custom branding
- Priority support & onboarding
All plans include
- 14-day free trial
- No credit card required
- All past reviews imported
- Email support
- Cancel anytime
| Feature | Starter $49 / mo | Pro from $99 / mo Most popular | Enterprise Custom |
|---|---|---|---|
| Locations | |||
| Locations included | 1 | 3 + extras | Unlimited |
| Review regenerations | 5× per review | 5× per review | 5× per review |
| Review Intelligence | |||
| AI summary & recommendations | Monthly | Weekly | Weekly |
| Confidence-checked trends | |||
| Rating trends & heatmap | |||
| Aspect scores (top 3) | |||
| Full aspect analytics (8+ dims) | |||
| Topic trend tracking | |||
| Competitor benchmarking | |||
| Cross-location ranking dashboard | |||
| Digest archive (12 periods) | |||
| CSV / PDF analytics export | |||
| Alerts | |||
| Email review alerts | |||
| Velocity / spike alerts | |||
| Health & safety escalation | |||
| Slack integration | |||
| AI Reply Drafting | |||
| AI-drafted responses | |||
| Brand voice setup | |||
| Auto-approve replies | |||
| Per-location review summary | |||
| Review Growth | |||
| Embeddable review widget | Watermarked | ||
| NPS campaigns & QR codes | |||
| Customisation & Support | |||
| Custom branding | |||
| Priority support & onboarding | |||
| Email support | |||
Frequently Asked Questions
Everything you need to know
Yes. During onboarding you set your brand voice (tone, style, what to avoid), and the AI uses this for every draft. You can also regenerate any response up to 5 times if the first draft isn't right.
Google Business Profile today. Support for other major review sites is planned. Tell us which one matters most to your business and it moves up the list.
On Starter, yes. You review and send each response manually. Pro and Enterprise customers can enable auto-approve for reviews above a star threshold you set (e.g., auto-approve all 4★+ responses).
Each plan includes a set number of locations. On Pro, additional locations beyond the included 3 are billed at a flat $19 per extra location per month. The pricing slider above shows your exact price as you adjust your location count, with no surprises.
Yes. There are no long-term contracts. You can cancel from your account settings at any time, and your subscription stays active until the end of the billing period.
Review data is used only to generate responses for your business. It is never shared with other customers or used to train AI models, and it is encrypted in transit and at rest.
Your next 5-star review starts today.
Join hospitality teams who stopped leaving reviews unanswered and started turning guest feedback into growth.
Start free for 14 days, no cardTakes 5 minutes to set up. Your reviews import automatically.